Privacy Policy

1. Introduction

Indigo Chicken Ltd ("we", "us", or "our") operates the indigochicken.uk website and develops the Trelliss platform (trelliss.io). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

2. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Name, email address, company name, and other contact information you voluntarily provide when using our contact form or corresponding with us.
• Usage Data: Information about how you access and use our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and dates/times of visits.
• Product Data: If you use Trelliss, data stored within your tenant database is governed by the Trelliss privacy policy at trelliss.io.
• Cookies and Tracking: We use cookies and similar technologies to maintain session state, remember preferences, and analyse usage patterns.

3. How We Use Your Information

• To respond to your enquiries and provide customer support
• To send you information about our products and services (with your consent)
• To improve our website and services
• To comply with legal obligations
• To protect against fraudulent, unauthorised, or illegal activity

4. Data Sharing

We do not sell your personal data. We may share your information with trusted third-party service providers who assist us in operating our website and business, subject to confidentiality agreements. These include hosting providers (Microsoft Azure), email service providers, and analytics tools.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Contact form submissions are retained for 12 months unless you request earlier deletion.

6. Your Rights

Under UK GDPR and the Data Protection Act 2018, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us at hello@indigochicken.uk.

7. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our infrastructure is hosted on Microsoft Azure with enterprise-grade security controls.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Indigo Chicken Ltd
Email: hello@indigochicken.uk
Website: indigochicken.uk